Rapid Growth in Technology Thwarts 80-Year-Old Kent Woman’s Tennis Hopes as She Reveals Her Painful Tale of ‘Coins and Notes’

For many decades, tennis has been Juliet Casciano’s solace. The 80-year-old former Kent tennis enthusiast had found joy on the court during her rehabilitation after her hip replacement surgery. However, a new barrier to her practice now stands – the lack of cash payment options in local tennis facilities. The increasing trend of digital transactions makes the sport inaccessible to those with limited access to technology. Casciano has thus been denied the physical and mental benefits of playing her beloved sport.

The Marke Wood Recreation Ground in Walmer, owned by Dover District Council (DDC), recently announced the transition to cashless payments. The move had the goal of making the booking process simpler for customers. While the move made booking courts convenient for many, it left the 80-year-old tennis fan without her usual tennis outings.

80-year-old tennis ace denied to play on the court due to digital payments drive

Juliet Casciano’s plight brings to light the daunting challenge that elderly individuals must face in a rapidly digitizing world. For the past four decades, tennis has served as her source of vigor, pleasure, and therapy. However, the sudden transition to cashless payment in her hometown has quickly derailed her ability to play the sport she so loves.

As an elderly Kent citizen, she is among a generation of people whose technological aptitude may not be as polished as that of younger generations. The unavailability of cash options leaves her feeling alienated and powerless. In light of Casciano’s struggles, it is critical to be aware that for many senior citizens, physical currency is a gateway to familiarity, security, and autonomy.

According to the BBC, the tennis enthusiast shared, “I’m so upset I want to scream from the roof.”

The tennis player also added that she has lost her freedom and feels sad about the situation.

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A DDC representative declared that the prevailing opinion of customers is that cashless payment is the most secure, comfortable, and effortless way to pay. Astonishingly, this has been the first time they have received any qualms about cashless transactions at leisure facilities.

Conversely, the operator of Tides Leisure Centre stated that they chose to persist with cashless payments before the pandemic. It helped them cut down lines during prime hours, improve accessibility, and guarantee a safer atmosphere equipped with better supervision. Generally, they have been receiving commendations for this approach.

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However, Natalie Elphicke, the MP for Dover, expressed her support for Juliet Casciano’s case. She commended her constituent’s legal reservations and highlighted the need to raise such concerns. What do you think about this decision? Share your views in the comments below.