PlayStation 5: Sony Apologizes for Poorly Managed Pre-Orders

Sony announced the launch date and the price for its next-gen console during the PlayStation 5 showcase earlier this week. In case you missed out on the details, the PlayStation 5 Standard Edition is priced at $499, while the Digital Edition will cost $399.

The showcase event also gave fans a glimpse at the PS5 exclusive titles, including Final Fantasy XVI and Spider-Man ‘Miles Morales’. The event revealed all but the pre-order details. Later, the official PlayStation Twitter account posted an update, confirming the commencement of pre-orders the very next day. Yet again, however, no specific date or time was mentioned.

The pre-orders went live via online retail the morning after the showcase event. As this was a much-awaited console launch, the magnitude of response was beyond comparison. Consequently, websites crashed under the load, and soon enough, the next-gen console went out of stock.

This started a frenzy on Twitter, with fans feeling discontent over the poorly managed pre-orders. Most of them could not place their orders despite being timely. After that, the pre-orders began once again; however, those were invitational only.

Now, Sony has offered an apology and assured fans to release more consoles for pre-orders.

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Sony will release more PlayStation 5 pre-orders over the next few days

Sony has confirmed in a post from the PlayStation Twitter account that in the coming days, the company will release more PS5 consoles for pre-ordering. Fans can expect more details about the same from retailers.

“Let’s be honest: PS5 preorders could have been a lot smoother. We truly apologize for that. Over the next few days, we will release more PS5 consoles for preorder – retailers will share more details. And more PS5s will be available through the end of the year,” read PlayStation’s tweet.

While the PS5 showcase event was massively successful, the same can’t be said about Sony’s communication or management. Sony has released it now, and the continuation of pre-orders over the next few days should come as good news for PS5 loyalists.

PlayStation 5 launches in the US, Canada, Mexico, South Korea, Japan, Australia, and New Zealand on November 12. And a week later for the rest of the world on November 19.