Miami Open 2024: Does the Tournament Have a Rain Policy to Issue Refund to Fans?

Miami Open had an exciting flurry of matches lined up today. But turning fan eagerness into disappointment, heavy precipitation chances covered the city, causing a huge delay in the matches scheduled at Hard Rock Stadium. While the weather forecast shows consistent chances of rain showers throughout the day, there’s still no clarification about the show to be resumed.

Are you one of those who made reservations for the day? While it appears that the delay can extend to a longer period, here’s everything you need to know in case you’re considering claiming a refund on your tickets.

Understanding the Miami Open 2024 rain policy

If you are one of those who made a reservation at the Hard Rock Stadium and are disappointed due to the rain delay, you might be wondering about opting for a refund or exchange of your ticket value. While there’s a pre-determined rain policy for the event, refunds are not always possible.

According to the regulations mentioned on the official website, if the Evening Session starts after 9:45 p.m. due to the Day Session running long or other unexpected circumstances, the Evening Session won’t be considered canceled. In such cases, the Miami Open possesses the right to adjust scheduled matches, including their number, location, and order of play.

However, if the face value of your tickets for the canceled session stands to be more than the face value of the exchanged tickets, no refunds or credits will be provided. Along with that, the Miami Open cannot guarantee ticket availability for exchanges, nor can they ensure that exchanged tickets will be of equal value or have comparable seat locations. All ticket exchanges are final, with no refunds or credits issued.

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Tickets that are not eligible for refund or exchange

Certain tickets at the Miami Open are not eligible for return or exchange. These include Member/Tournament Duration tickets, Stadium Luxury or Suite tickets, complimentary tickets, tickets purchased through auctions, exchanges, resales, or secondary outlets, as well as those received through Ticketmaster Ticket Transfer. Additionally, tickets for sessions 21-24 are non-refundable and non-exchangeable.

It’s important to be aware that the Miami Open schedule, play, session dates, number of matches, and starting times are subject to change. Even with changes, tickets remain non-refundable and non-exchangeable due to alterations in the schedule. Therefore, fans should carefully consider their ticket purchases and be prepared for any potential changes in the event’s schedule or play.

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